Emergency Maintenance - US Internet Feed Failover

Scheduled Maintenance Report for Pelion Connectivity Status

Completed

The scheduled maintenance has been completed.
Posted Jan 28, 2026 - 12:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 28, 2026 - 08:00 GMT

Scheduled

Scheduled
We will be carrying out essential maintenance on 28/01/2026 between 02:00 and 06:00 CT (08:00 - 12:00 UTC).

Pelion received notice of an Emergency Maintenance event from our primary ISP in Austin, TX. To mitigate impact that this could cause, we are scheduling our own emergency maintenance ahead of this to perform a managed failover on to a backup provider link.

Location:
Austin, TX. USA.

Start Date and time:
28/01/2026 02:00 CT (08:00 UTC)

End Date and time:
28/01/2026 06:00 CT (12:00 UTC)

Services affected:
No impact is expected, however, TELUS subscriber traffic is at risk of a reconnection event as the link failover is performed.

Customer action required:
No customer action is required.
Posted Jan 27, 2026 - 17:49 GMT
This scheduled maintenance affected: Infrastructure (Austin Datacentre).