All Systems Operational
Stream Private APN Operational
90 days ago
100.0 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Stream Global Roaming Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
100.0 % uptime
Today
Telefonica Global Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
IoT-X ? Operational
90 days ago
100.0 % uptime
Today
SMS Gateway ? Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
LoRa ? Operational
90 days ago
100.0 % uptime
Today
Iridium ? Operational
90 days ago
100.0 % uptime
Today
eSIM Operational
90 days ago
100.0 % uptime
Today
help.iot-x.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Three - Planned Maintenance Jun 5, 22:00 - Jun 6, 06:00 BST
Three have informed us that they will be carrying out upgrade works on Wednesday 5th June at 22:00 and this work will be completed by 06:00 on Thursday 6th June.

The work being carried out by Three means that during this maintenance window some subscribers may briefly lose connectivity, however, any impacted subscribers will be immediately able to reconnect. There is minimal impact expected.
Posted on May 6, 14:18 BST
Past Incidents
May 25, 2019

No incidents reported today.

May 24, 2019
Resolved - Following on from yesterdays issue with our cross-site link provider, our provider has now confirmed that they have been replacing the faulty cable link and are seeing their service restore to normal levels.

As noted, the majority of our problems form this were able to be mitigated internally as of approx 3pm yesterday, but this incident was kept open to monitor. All subscribers should continue to be able to connect, and all online/transferring stats should show correctly.

If you do encounter any further issues, please report these to the support team via the normal channels.
May 24, 17:54 BST
Update - Our provider is still on site continuing to diagnose and fix the issue they have been experiencing. We are still seeing normal communications as the majority of subscribers were able to quickly reconnect via alternative routes.

As per our previous updates, we will keep this open to monitor until our provider has confirmed a full resolution is in place.
May 24, 09:34 BST
Monitoring - Our provider has an engineer on site to diagnose and fix the issue they have been experiencing. We have been seeing normal communications as the majority of subscribers were able to quickly reconnect via alternative routes, however, we will keep this open to monitor until our provider has confirmed a full resolution is in place.
May 23, 16:15 BST
Identified - One of our fibre link providers has identified an issue with their core backbone connectivity which is having a direct impact which we are attempting to mitigate internally.

As per our previous updates, most impacted subscribers should be able to reconnect via alternative routes, but some may remain impacted as well as cross-site VPNs.

We will provide a further update as soon as possible.
May 23, 14:40 BST
Update - We are continuing to investigate this issue.
May 23, 14:10 BST
Investigating - We are currently investigating an issue with a cross-site link which may be impacting some subscriber and cross-site IPsec VPNs.

Most impacted subscribers should be able to re-connect quickly, however, we are working to provide a full resolution to this issue as soon as possible.

Please submit any issues to the technical support teams through the normal channels.

We will provide an update on this issue shortly.
May 23, 14:08 BST
May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.