Current Status.
All Systems Operational
Arm Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Operational
90 days ago
100.0 % uptime
Today
Edinburgh Datacentre Operational
90 days ago
100.0 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Miami Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
100.0 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
100.0 % uptime
Today
Arm Global Roaming Operational
90 days ago
100.0 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
100.0 % uptime
Today
Telefonica Global Operational
90 days ago
100.0 % uptime
Today
Three IRE Operational
90 days ago
100.0 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Iridium ? Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.iot-x.com Operational
90 days ago
100.0 % uptime
Today
LoRa ? Operational
90 days ago
100.0 % uptime
Today
Pelion Platform ? Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
SMS Gateway ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 6, 2020

No incidents reported today.

Jun 5, 2020

No incidents reported.

Jun 4, 2020

No incidents reported.

Jun 3, 2020
Resolved - This incident has been resolved.
Jun 3, 10:41 BST
Identified - The issue has been identified and a fix is being implemented.
Jun 3, 09:08 BST
Investigating - Three UK have notified us of a possible delay with provisioning new and existing SIM's.
Please avoid activating new and making changes to Three UK SIM's.
Further updates to follow shortly.
Jun 3, 09:08 BST
Jun 2, 2020

No incidents reported.

Jun 1, 2020
Resolved - This incident has been resolved.

Customer action required: Npne
Jun 1, 16:44 BST
Monitoring - Connectivity has been automatically restored, we are continuing to monitor to ensure no further impact.

Customer action required: No action required.
Jun 1, 08:51 BST
Identified - We have identified a temporary loss of service with our cross-site link and this had been automatically recovered
Jun 1, 08:50 BST
May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020
Completed - The scheduled maintenance has been completed.
May 27, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 22:01 BST
Scheduled - Summary of work:

Three UK will be carrying out essential maintenance on 26/05/2020 between 22:00 and 27/05/2020, 06:00.

During this time the network has advised there is no subscriber impact, however the change may trigger a large group of subscribers to reattach over a short period of time.

Start Date and time: 26/05/2020 22:00

End Date and time: 27/05/2020 06:00

Services affected: Three UK

Customer action required: No customer action is required.
May 25, 13:32 BST
May 26, 2020
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.