Notification of planned works - Data Centre Maintenance

Scheduled Maintenance Report for Pelion Connectivity Status

Completed

The scheduled maintenance has been completed.
Posted Nov 20, 2025 - 22:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 20, 2025 - 17:00 GMT

Update

This maintenance has been extended to 23:00 UTC.
Posted Nov 20, 2025 - 16:32 GMT

Scheduled

We will be carrying out essential maintenance on 20/11/2025 between 17:00 and 23:00 UTC.

During this time we will be performing upgrades on our core routers at our London data centre.

Location:
London, UK.

Start Date and time:
20/11/2025 17:00 UTC

End Date and time:
20/11/2025 23:00 UTC

Services affected:
During these works there is potential for a reconnection event on Three UK subscribers as they are moved between nodes, and similarly for a small subset of O2UK subscribers.

Customer action required:
No customer action is required.
Posted Nov 14, 2025 - 13:48 GMT
This scheduled maintenance affected: Infrastructure (London Datacentre) and Mobile Operators (O2, Three UK).