We would like to inform you that this incident has now been resolved.
We apologise for any inconvenience.
Posted Nov 13, 2025 - 12:31 GMT
Monitoring
Status: Monitoring
We have identified and implemented a resolution; we are monitoring the resolution to ensure no further impact for this incident is experienced.
We apologise for any inconvenience.
Posted Nov 13, 2025 - 10:25 GMT
Investigating
Status: Investigating Incident
Service Impacted: Pelion Platform EU
Priority: Medium
Pelion Environment Area(s) Affected: UK & EU
Summary:
Pelion Support teams are currently investigating issues with the Pelion Platform EU which may have an impact on your service. We have identified that some timeouts and error messages are appearing within functions of the platform.
Update: Pelion engineering teams are working on a resolution.
We will provide an update shortly and we apologise for any inconvenience.