Current Status.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pelion Private APN Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
London Datacentre Operational
90 days ago
100.0 % uptime
Today
Manchester Datacentre Operational
90 days ago
100.0 % uptime
Today
Austin Datacentre Operational
90 days ago
100.0 % uptime
Today
Las Vegas Datacentre Operational
90 days ago
100.0 % uptime
Today
RADIUS Operational
90 days ago
100.0 % uptime
Today
VPN Technology Operational
90 days ago
100.0 % uptime
Today
DINA Operational
90 days ago
100.0 % uptime
Today
London IPSecs Operational
90 days ago
100.0 % uptime
Today
Manchester IPSecs Operational
90 days ago
100.0 % uptime
Today
OpenVPN Operational
90 days ago
100.0 % uptime
Today
OpenVPN US Operational
90 days ago
100.0 % uptime
Today
Austin IPsec's Operational
90 days ago
100.0 % uptime
Today
Las Vegas IPsec's Operational
90 days ago
100.0 % uptime
Today
Mobile Operators Operational
90 days ago
100.0 % uptime
Today
Pelion Global Roaming Operational
90 days ago
100.0 % uptime
Today
EE Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Tele2 Operational
90 days ago
100.0 % uptime
Today
Three IRE Operational
90 days ago
100.0 % uptime
Today
Three UK Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
Vodafone Global Operational
90 days ago
100.0 % uptime
Today
Telus Operational
90 days ago
100.0 % uptime
Today
Vodafone NB-IoT (LPWAN) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Customer Phone line Operational
90 days ago
100.0 % uptime
Today
Internal Support Systems Operational
90 days ago
100.0 % uptime
Today
Statuspage Operational
90 days ago
100.0 % uptime
Today
Support Ticketing Operational
90 days ago
100.0 % uptime
Today
Pelion Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Automation Engine Operational
90 days ago
100.0 % uptime
Today
Help.pelion.com Operational
90 days ago
100.0 % uptime
Today
Pelion Platform Operational
90 days ago
100.0 % uptime
Today
Remote SIM Provisioning Operational
90 days ago
100.0 % uptime
Today
SMS Gateway Operational
90 days ago
100.0 % uptime
Today
Pelion US Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Notification of planned works - Las Vegas Datacentre Mar 5, 2026 09:00-12:00 GMT

We will be carrying out essential maintenance on 05/03/2026 between 09:00 and 12:00 UTC.

During this time we will be performing upgrade works of the core router in Las Vegas and a failover to test resiliency. This is part of our programme of general maintenance.
Some customers using Telus connectivity may see devices momentarily disconnect and reconnect.

Location:
Las Vegas

Start Date and time:
05/03/2026 09:00 UTC

End Date and time:
05/03/2026 12:00 UTC

Services affected:
Las Vegas DC.
Some customers using Telus connectivity may see devices momentarily disconnect and reconnect.

Customer action required:
No customer action is required.
Posted on Feb 27, 2026 - 17:15 GMT
Mar 4, 2026

No incidents reported today.

Mar 3, 2026
Notification of planned works - O2 UK
Completed - The scheduled maintenance has been completed.
Mar 3, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 17:00 GMT
Scheduled - We will be carrying out essential maintenance on 03/03/2026 between 17:00 and 23:00 UTC.

During this time we will be migrating our O2 radius and data path to the new Pelion core routers. This is part of the programme of upgrade works.
Customers with devices on O2 UK may require multiple attempts to authenticate to the network, and/or may experience devices disconnecting and reconnecting momentarily within the maintenance window.

Start Date and time:
03/03/2026 17:00 UTC

End Date and time:
03/03/2026 23:00 UTC

Services affected:
O2 UK.
Customers with devices on O2 UK may require multiple attempts to authenticate to the network, and/or may experience devices disconnecting and reconnecting momentarily within the maintenance window.

Customer action required:
No customer action is required.
Feb 27, 17:08 GMT
Pelion // London IPsec VPN server
Resolved - Status:
Resolved

We would like to inform you that the incident with London IPsec VPN server has been resolved.

We apologise for any inconvenience.
Mar 3, 13:35 GMT
Monitoring - Status: Monitoring

Service Impacted:
London IPsec VPN server

Priority:
High

Pelion Environment Area(s) Affected:
UK

Summary:

Pelion Support teams monitored an issue with BGP to our London VPNC servers, which would have caused a temporary interuption to customers with single sited IPsec VPNs in our London datacentre.
Pelion support teams have resolved the issue and service is restoring.

Update:
Pelion Support teams are monitoring to ensure no further impact is observed.

We will provide an update shortly and we apologise for any inconvenience.
Mar 3, 11:21 GMT
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Notification of planned works - Pelion ISP Provider
Completed - The scheduled maintenance has been completed.
Feb 27, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:00 GMT
Scheduled - One of Pelion's ISP providers will be carrying out essential maintenance on 26/02/2026 between 21:00 and 23:59 UTC.

During this time our provider will be carrying out works on a Pelion related circuit.

Start Date and time:
26/02/2026 21:00 UTC

End Date and time:
26/02/2026 23:59 UTC

Services affected:
The nature of the providers works means that Three Ireland subscribers may see a reconnection event when links serving this connection are automatically failed-over during the maintenance period.

Customer action required:
No customer action is required.
Feb 20, 18:33 GMT
Feb 26, 2026
Feb 25, 2026

No incidents reported.

Feb 24, 2026
Notification of planned works - London Data Centre
Completed - The scheduled maintenance has been completed.
Feb 24, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 19:00 GMT
Scheduled - We will be carrying out essential maintenance on 24/02/2026 between 19:00 and 23:00 UTC.

During this time we will be carrying out routine maintenance on our core routers at our London data centre.

Location:
London, UK

Start Date and time:
24/02/2026 19:00 UTC

End Date and time:
24/02/2026 23:00 UTC

Services affected:
There should be minimal impact during the works, however Three UK and Vodafone UK subscribers may experience a reconnection event during the maintenance period.

Customer action required:
No customer action is required.
Feb 20, 18:28 GMT
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

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